Terms & Conditions
TrueMove H Thailand Tourist Infinite SIM 8 Days
This service is for individual users who buy prepaid 8 days Thailand Tourist Infinite SIM cards from TrueMove H Universal Communication Co.,Ltd. (“TrueMove H”) called “Company”, this service is applicable to user who use device that support 5G|4G service is a designated frequency that is provided by the Company. The service is available from now until December 31st, 2022 or until further announcement. Those who are interested in prepaid 8 days Thailand Infinite SIM card shall;
- 8 days Thailand Infinite SIM bundled with;
1.1 8 days unlimited 5G|4G/3G/EDGE/GPRS according to Fair Usage Policy of Real Move. User is eligible for internet package 5G|4G|3G|EDGE|GPRS with maximum speed up to 1,000Mbps for 5G users, 100 Mbps for 4G users, and 42 Mbps for 3G users.
1.2 Unlimited WiFi access to .@ TRUEWIFI or .@ truemoveH, valid for 8 days.
1.3 Unlimited 14 social apps (no data charges) for 8 days.
1.4 100 Baht call credit for for local call, international call, SMS and MMS
Bundle services are limited to use in Thailand, Prepaid Roaming services are not included in 8 days Thailand Infinite SIM card.
Fair Usage Policy: Company reserves the right to manage the network as appropriate to maintain service quality standards and help overall users for using service effectively.
Excess fee from package price from clause, will charge according to current main package or promotion that user had apply
- Charging Rates for out of bundle services:
|
Service |
Rate (7% VAT excluded) |
|
Local Call |
5 Baht/Minute |
|
International Call via 00600 |
1 Baht/Minute |
|
WiFi |
1 Baht /Minute |
|
Local SMS |
5 Baht/ SMS |
|
International SMS |
5 Baht/SMS |
|
Local MMS |
5 Baht/MMS |
|
International MMS |
9 Baht/MMS |
- For every top up at 10,20,50,90,150 and 300 baht, users will receive 30 days validity. Top up at 90 baht, users will receive 50 days validity. Top up at 1,000 baht users will receive 100 days validity. The maximum validity is 90 days, and maximum credit allowed is 20,000 baht.
- Terms & Conditions for Connecting WiFi by TrueMove H
- User can use TrueMove H mobile number for username and receive password by USSD, press *871*4# (Free of charge) or other channels that are defined by Real Move.
- In case of forget password, user can contact truemove H 1242 or press *871*4# (Free of charge) or other channels that are defined by Real Move.
- Connecting to WiFi by TrueMove H
- Fill in TrueMove H number and password in login page on internet browser, and connect WiFi (SSID) “.@TRUEWIFI”
- Auto Login by using username and password for the first time login, user must only connect WiFi (SSID) “ .@truemoveH”.
- The system will log out automatically when the user is not online for 10 minutes.
- Concurrently connecting WiFi will allow 1 user per 1 time.
- Please refer to terms and rates of international call using 006 or 00600 dialing code from http://truemoveh.truecorp.co.th/international_service/international_call?ln=en
- Other privileges or rights that are not stated in this term & conditions cannot redeem, change, or return in cash or other privilege, and also cannot transfer to third person/party.
- If the user acts as the one following, the company reserves the right to terminate or stop providing service without prior notice.
Violation of prohibition in the contract: If the user violates the purpose of the contract, it means that the user violates the prohibition in the contract.
“Purpose of Contract”: User must follow,
- a) Using the promotion or package for own individual communication with good faith according to the regular tradition for natural persons only, not using the service for commercial purpose or related to commercial purpose.
- b) Not adjust or develop technology/network/system by using third party service or equipment for the purpose of connecting the providing network. Including both direct and indirect acts that may lead to immorality or corruption or injustice to the Company or any other persons. Moreover, users must not damage or disturb networks that can cause inefficient networks or any part that affects company service ability.
Any acts that have reason to believe that the users fraud, using forgery documents for application apply and using service, or fraudulent behavior use illegally.
- The company reserves the right to change, amend, stop or cancel without prior notice if have any conflict with terms conditions, policy, government’s rule & regulations that related to this term & condition
- Unless expressly stated otherwise Company reserves the right to change, amend, stop or cancel term & condition as appropriate, will notice at least 30 days through channels that the Company deems appropriate.
- For more information, please contact TrueMove H Care 1242 or https://www.truemoveh-thailandsim.com/
Terms & Conditions
TrueMove H Thailand Tourist Infinite SIM 15 Days
This service is for individual users who buy prepaid 15 days Thailand Tourist Infinite SIM cards from TrueMove H Universal Communication Co.,Ltd. (“TrueMove H”) called “Company”, this service is applicable to user who use device that support 5G|4G service is a designated frequency that is provided by the Company. The service is available from now until December 31st, 2022 or until further announcement. Those who are interested in prepaid 15 days Thailand Infinite SIM card shall;
- 15 days Thailand Infinite SIM bundled with;
1.1 15 days unlimited 5G|4G/3G/EDGE/GPRS according to Fair Usage Policy of Real Move. User is eligible for internet package 5G|4G|3G|EDGE|GPRS with maximum speed up to 1,000Mbps for 5G users, 100 Mbps for 4G users, and 42 Mbps for 3G users.
1.2 Unlimited WiFi access to .@ TRUEWIFI or .@ truemoveH, valid for 15 days.
1.3 Unlimited 14 social apps (no data charges) for 15 days.
1.4 Unlimited Call to all networks for 15 days
1.5 100 Baht call credit for for local call, international call, SMS and MMS
Bundle services are limited to use in Thailand, Prepaid Roaming services are not included in 15 days Thailand Infinite SIM card.
Fair Usage Policy: Company reserves the right to manage the network as appropriate to maintain service quality standards and help overall users for using service effectively.
Excess fee from package price from clause, will charge according to current main package or promotion that user had apply
- Charging Rates for out of bundle services:
|
Service |
Rate (7% VAT excluded) |
|
Local Call |
5 Baht/Minute |
|
Local Data |
1.50 THB/MB |
|
International Call via 00600 |
Special rate starting from 1 THB/Min. Check reate for each country *600*Country Code# โทรออก |
|
WiFi |
1 Baht /Minute |
|
Local SMS |
5 Baht/ SMS |
|
International SMS |
5 Baht/SMS |
|
International MMS |
9 Baht/SMS |
- For every top up at 10,20,50,90,150 and 300 baht, users will receive 30 days validity. Top up at 90 baht, users will receive 50 days validity. Top up at 1,000 baht users will receive 100 days validity. The maximum validity is 90 days, and maximum credit allowed is 20,000 baht.
- Terms & Conditions for Connecting WiFi by TrueMove H
- User can use TrueMove H mobile number for username and receive password by USSD, press *871*4# (Free of charge) or other channels that are defined by Real Move.
- In case of forget password, user can contact truemove H 1242 or press *871*4# (Free of charge) or other channels that are defined by Real Move.
- Connecting to WiFi by TrueMove H
- Fill in TrueMove H number and password in login page on internet browser, and connect WiFi (SSID) “.@TRUEWIFI”
- Auto Login by using username and password for the first time login, user must only connect WiFi (SSID) “ .@truemoveH”.
- The system will log out automatically when the user is not online for 10 minutes.
- Concurrently connecting WiFi will allow 1 user per 1 time.
- Please refer to terms and rates of international call using 006 or 00600 dialing code from http://truemoveh.truecorp.co.th/international_service/international_call?ln=en
- Other privileges or rights that are not stated in this term & conditions cannot redeem, change, or return in cash or other privilege, and also cannot transfer to third person/party.
- If the user acts as the one following, the company reserves the right to terminate or stop providing service without prior notice.
Violation of prohibition in the contract: If the user violates the purpose of the contract, it means that the user violates the prohibition in the contract.
“Purpose of Contract”: User must follow,
- a) Using the promotion or package for own individual communication with good faith according to the regular tradition for natural persons only, not using the service for commercial purpose or related to commercial purpose.
- b) Not adjust or develop technology/network/system by using third party service or equipment for the purpose of connecting the providing network. Including both direct and indirect acts that may lead to immorality or corruption or injustice to the Company or any other persons. Moreover, users must not damage or disturb networks that can cause inefficient networks or any part that affects company service ability.
Any acts that have reason to believe that the users fraud, using forgery documents for application apply and using service, or fraudulent behavior use illegally.
- The company reserves the right to change, amend, stop or cancel without prior notice if have any conflict with terms conditions, policy, government’s rule & regulations that related to this term & condition
- Unless expressly stated otherwise Company reserves the right to change, amend, stop or cancel term & condition as appropriate, will notice at least 30 days through channels that the Company deems appropriate.
- For more information, please contact TrueMove H Care 1242 or https://www.truemoveh-thailandsim.com/
Terms & Conditions
TrueMove H Thailand Tourist Infinite SIM 30 Days
This service is for individual users who buy prepaid 30 days Thailand Tourist Infinite SIM cards from TrueMove H Universal Communication Co.,Ltd. (“TrueMove H”) called “Company”, this service is applicable to user who use device that support 5G|4G service is a designated frequency that is provided by the Company. The service is available from now until December 31st, 2022 or until further announcement. Those who are interested in prepaid 8 days Thailand Infinite SIM card shall;
- 30 days Thailand Tourist Infinite SIM bundled with;
1.1 30 days unlimited 5G|4G/3G/EDGE/GPRS according to Fair Usage Policy of Real Move. User is eligible for internet package 5G|4G|3G|EDGE|GPRS with maximum speed up to 1,000Mbps for 5G users, 100 Mbps for 4G users, and 42 Mbps for 3G users.
1.2 Unlimited WiFi access to .@ TRUEWIFI or .@ truemoveH, valid for 30 days.
1.3 Unlimited 14 social apps (no data charges) for 30 days.
1.4 Unlimited Call to all networks for 30 days
1.5 100 Baht call credit for for local call, international call, SMS and MMS
Bundle services are limited to use in Thailand, Prepaid Roaming services are not included in 30 days Thailand Infinite SIM card.
Fair Usage Policy: Company reserves the right to manage the network as appropriate to maintain service quality standards and help overall users for using service effectively.
Excess fee from package price from clause, will charge according to current main package or promotion that user had apply
- Charging Rates for out of bundle services:
|
Service |
Rate (7% VAT excluded) |
|
Local Call |
5 Baht/Minute |
|
Local Data |
1.50 THB/MB |
|
International Call via 00600 |
Special rate starting from 1 THB/Min. Check reate for each country dial *600*Country Code# |
|
WiFi |
1 Baht /Minute |
|
Local SMS |
5 Baht/ SMS |
|
International SMS |
5 Baht/SMS |
|
Local MMS |
5 Baht/MMS |
|
International MMS |
9 Baht/SMS |
- For every top up at 10,20,50,90,150 and 300 baht, users will receive 30 days validity. Top up at 90 baht, users will receive 50 days validity. Top up at 1,000 baht users will receive 100 days validity. The maximum validity is 90 days, and maximum credit allowed is 20,000 baht.
- Terms & Conditions for Connecting WiFi by TrueMove H
- User can use TrueMove H mobile number for username and receive password by USSD, press *871*4# (Free of charge) or other channels that are defined by Real Move.
- In case of forget password, user can contact truemove H 1242 or press *871*4# (Free of charge) or other channels that are defined by Real Move.
- Connecting to WiFi by TrueMove H
- Fill in TrueMove H number and password in login page on internet browser, and connect WiFi (SSID) “.@TRUEWIFI”
- Auto Login by using username and password for the first time login, user must only connect WiFi (SSID) “ .@truemoveH”.
- The system will log out automatically when the user is not online for 10 minutes.
- Concurrently connecting WiFi will allow 1 user per 1 time.
- Please refer to terms and rates of international call using 006 or 00600 dialing code from http://truemoveh.truecorp.co.th/international_service/international_call?ln=en
- Other privileges or rights that are not stated in this term & conditions cannot redeem, change, or return in cash or other privilege, and also cannot transfer to third person/party.
- If the user acts as the one following, the company reserves the right to terminate or stop providing service without prior notice.
Violation of prohibition in the contract: If the user violates the purpose of the contract, it means that the user violates the prohibition in the contract.
“Purpose of Contract”: User must follow,
- a) Using the promotion or package for own individual communication with good faith according to the regular tradition for natural persons only, not using the service for commercial purpose or related to commercial purpose.
- b) Not adjust or develop technology/network/system by using third party service or equipment for the purpose of connecting the providing network. Including both direct and indirect acts that may lead to immorality or corruption or injustice to the Company or any other persons. Moreover, users must not damage or disturb networks that can cause inefficient networks or any part that affects company service ability.
Any acts that have reason to believe that the users fraud, using forgery documents for application apply and using service, or fraudulent behavior use illegally.
- The company reserves the right to change, amend, stop or cancel without prior notice if have any conflict with terms conditions, policy, government’s rule & regulations that related to this term & condition
- Unless expressly stated otherwise Company reserves the right to change, amend, stop or cancel term & condition as appropriate, will notice at least 30 days through channels that the Company deems appropriate.
- For more information, please contact TrueMove H Care 1242 or https://www.truemoveh-thailandsim.com/
THAILAND TOURIST SIM
CALL
SMS
MMS
DATA
WIFI
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ENJOY MORE BENEFITS
APPLY FOR SPECIAL PRIVILEGES
How to Check Your Profile
-
Check remaining credit
- *
- 1
- 2
- 3
- #
-
Check remaining data balance
- *
- 9
- 0
- 0
- #
-
Check your phone number
- *
- 8
- 3
- 3
- #
-
Change language
- 9
- 3
- 0
- 4
How To Make an International Call
-
- Dial 00600
- Country Code
- Area Code
- Destination Number
-
Select countryCountry codeFixedMobile
CLICK/TOUCH TO SEE THAI WORD
-
How do I check balance and validity for the SIM?
- Press *123#
-
What will happen after package data periods ends?
- The use of extra data will be charged at 1.5 Baht/MB. You can press *900*1756# to subscribe to NON-STOP Internet with max 4G speed at 3GB 8 days 150 Baht (VAT included).
-
How can I top up/recharge my SIM card?
- Visit True Shop, 7-Eleven and many other selected top-up points in Thailand, Tell staff your top up amount whether for 20 Baht / 50 Baht / 100 Baht / 300 Baht, Tell your phone number. Check your phone number*833#
-
How do I contact someone if I have a problem?
- Simply dail 1242 to reach True Move call center
- TrueMove H Thailand Tourist SIM for 8 days stay bundled with;
- Non-stop internet according to Fair Usage Policy. User is eligible for internet package 4G|3G|EDGE|GPRS with maximum speed up to 15GB usage of 300 Mbps for 4G user and 42 Mbps for 3G user, and speed will be reduced to 384 Kbps after that.
- Free use of following applications:
- Facebook Messenger
- KaKaoTalk
- Line
- Skype
- Snapchat
- Viber
User will only be eligible once the service is activated. Free use of mentioned applications can be used by following applications, otherwise will be charged of data access. (See Service Limitations of Free use of Applications
- Free internet access without data charging for TikTok and Douyin applications at 4Mbps internet speed for 10GB, valid for 30 days.
- Credit worth of 100 Baht within 30 days for local call, international call, SMS and MMS.
- Unlimited free call among TrueMove H network 24 hours a day for 8 days. The system will automatically cut the line every 60 minutes.
- Free WiFi access to .@TRUEWIFI and .@truemoveH, Charging Rates for out of bundle services
Bundle services are limited to use in Thailand, Prepaid Roaming services are not included in TrueMove H 8 days Thailand Tourist SIM card.
Fair Usage Policy: Company reserves right to manage the network as appropriate to maintain service quality standards and help overall users for using service effectively.
Excess fee from package price from clause, will charge according to current main package or promotion that user had apply.
- Charging Rates for out of bundle services:
Service Rate (7% VAT excluded) Local Call 0.99 BAHT/Minute Local Data 1.50 BAHT/MB WiFi 1 BAHT/Minute Local SMS 2 BAHT/SMS Local MMS 5 BAHT/MMS International SMS 5 BAHT/SMS International MMS 9 BAHT/MMS - Excess fee from package price from clause, will charge according to current main package or promotion that user had apply.
- For every top up at 10,20,50,90,150 and 300 baht, user will receive 30 days validity. Top up at 90 baht, user will receive 50 days validity. Top up at 1,000 baht user will receive 90 days validity. The maximum validity is 90 days, and maximum credit allows is 50,000 baht.
- Terms & Conditions for Connecting WiFi by TrueMove H
- User can use TrueMove H mobile number for username and receive password by USSD, press *871*4# (Free of charge) or other channel that defined by Real Move.
- In case of forget password, user can contact TrueMove H 1242 or press *871*4# (Free of charge) or other channel that defined by Real Move.
- The system will log out automatically when user is not online for 10 minutes.
- Concurrent of connecting WiFi will allow 1 user per 1 time.
- Connecting to WiFi by TrueMove H
- 5.5.1. Fill in TrueMove H number and password in login page on internet browser, and connect WiFi (SSID) “.@TRUEWIFI”
- 5.5.2. Auto Login by using username and password for the first time log in, user must only connect WiFi (SSID) “ .@truemoveH”.
- Please refer to terms and rates of international call using 006 or 00600 dialing code from http://truemoveh.truecorp.co.th/international_service/international_call?ln=en
- Other privileges or rights that are not state in this term & conditions cannot redeem, change, or return in cash or other privilege, and also cannot transfer to third person/party.
- If the user acts as the one following, company reserves right to terminate or stop providing service without prior notice.
- Violation of prohibition in the contract: If the user violate the purpose of contract, means that user violate the prohibition in the contract.
- Purpose of Contract”: User must follow,
- Using the promotion or package for own individual communication with good faith according to the regular tradition for natural person only, not using the service in purpose of commercial purpose or related to commercial purpose.
- Not adjust or develop technology/network/system by using third party service or equipment for the purpose of connect providing network. Including both direct and indirect acts that may lead to immorality or corruption or injustice to the Company or any other persons. Moreover, user must not damage or disturb network that can cause inefficient network or any part that affect to company service ability.
- Any acts that have reason to believe that the users fraud, using forgery document for application apply and using service, or a fraudulent behavior use illegally.
- Violation of prohibition in the contract: If the user violate the purpose of contract, means that user violate the prohibition in the contract.
- The company reserves the right to change, amend, stop or cancel without prior notice if have any conflict with terms conditions, policy, government’s rule & regulations that related to this term & condition
- Unless expressly stated otherwise Company reserves the right to change, amend, stop or cancel term & condition as appropriate, will notice at least 30 days through channels that the Company deems appropriate.
- For more information, please contact TrueMove H Care 1242 or http://truemoveh.truecorp.co.th/international_service/visit_thailand/en
-
Facebook
Functions not participating in this promotion- Check-in / Location / Games
- Live
- Free call / Video Call
- Links to other pages / locations
-
Facebook Messenger
Functions not participating in this promotion- Check-in / Location / Games
- Free call / Video Call
- Links to other pages / locations
-
Instagram
Functions not participating in this promotion- Check-in / Location
- Images and video sharing on Tumblr, Flickr and Foursquare
- Links to other pages / locations
-
WeChat
Functions not participating in this promotion- Location / Games
- Free call / Video Call
- Links to other pages / locations
-
QQ
Functions not participating in this promotion- Check-in / Location / Games
- Live
- Free call / Video Call
- Links to other pages / locations
-
Weibo
Functions not participating in this promotion- Free call / Video Call
- Location / Shake
- Links to other pages / locations
-
Whatsapp
Functions not participating in this promotion- Free call / Video Call
- Location
- Links to other pages / locations
- Notification
-
KaKaoTalk
Functions not participating in this promotion- Free call / Video Call
- Location / Shake
- Links to other pages / locations
-
Line
Functions not participating in this promotion- Free call / Video Call
- Location
- Links to other pages / locations
-
Twitter
Functions not participating in this promotion- Location tweet
- Share Location
- Links to other pages / locations
-
Skype
Functions not participating in this promotion- Free call / Video Call
- Links to other pages / locations
-
Pinterest
Functions not participating in this promotion- Links to other pages / locations
-
Snapchat
Functions not participating in this promotion- Free call / Video Call
- Location / Shake
- Links to other pages / locations
- Create Bitmoji
-
Viber
Functions not participating in this promotion- Free call / Video Call
- Location / Shake
- Links to other pages / locations
-
TikTok and Douyin
Functions not participating in this promotion- Create and login to account
- Account Search from name, tag
- Follow and unfollow account
- Block / Report
- Upload, share photo/ gallery, VDO
- Copied VDO link
- Edit and add effect
- Like and comment
- See, delete, share post
